How it Works
How to Order
Head to our store page & add to cart what items you would like to purchase. Once you have finished adding your items click on the cart to review your items. Proceed to checkout, you can simply create an account to make it easier next time you order & receive special offers or simply checkout without creating an account. Choose your preferred day of delivery from the list & once you have made payment, you will receive a confirmation email.
|Delivery Day||Order Cut Off Time|
All of our items are delivered in a commercially registered refrigerated vehicle with strict temperature controls and recordings. We will ensure that your order is refrigerated up to the point of delivery.
We don't require anyone to be home to accept delivery. All grocery boxes with perishable items will be insulated in custom packaging & will stay below 5 degrees for a long period of time. We will also send you an SMS with an estimated arrival time when our driver is en-route to your delivery location.
Yes, we need a minimum of 2 days notice prior to our delivery day & our order cut off time is 5pm, please refer the table above.
Our Delivery Days are Tuesday to Friday
We deliver to the Entire Macedon Ranges, Sunbury, Bacchus Marsh, Western & Northern Suburbs of Melbourne.
Yes, we have a $25 order minimum
Your order is packed fresh the day of delivery, we aim to deliver between 1-6pm daily. You will also receive a notification that your delivery is on route when we have finished packing.
At this stage we do not deliver on a public holiday, if your selected delivery day is a public holiday then we will deliver the next available delivery day.
We do not require anyone to be home to accept delivery, all perishable items will come in insulated packaging. Which will keep your food items below 5 degrees celcius for long periods of times.
All of our packaging is recyclable, however the plastics need to be recycled with soft plastics.
Check with your local council if they accept soft plastics otherwise you can recycle soft plastics at any soft plastic recycle location.
The ice block can be frozen & thawed numerous times & can be used in so many different ways!
If you wish to dispose of your ice block that's easily done too! Simply let it thaw out, Cut the top of the packaging off & place a teaspoon of table salt into the gel, this will turn it back into water. Place the liquid on your garden & recycle the plastic at any soft plastic recycle location or bin.
Unfortunately not at this stage, fruit & vegetables change on a regular basis to what is available at the market. You can however let us know if you are allergic to anything in the comments section on the checkout page & we will attempt to substitute any items.
During COVID-19 we are adhering to all additional government policies that are in place, especially practicing safe distancing. When your order is delivered our delivery driver will leave your order on the door step, ring the bell & step away to a safe distance to wait for you to answer the door. Before getting back into the van our driver will remove dispose of gloves & put on a fresh pair for next delivery. All deliveries will be conducted while wearing a mask as well.